Ordering Repeat Prescriptions

Repeat prescriptions can be ordered by:

Doctors issue repeat prescriptions for long term medication and indicate when you should come for review. We give repeat medication lasting 28 days, except for the oral contraceptive pill and HRT which last three months.

If you need a repeat prescription, please give as a minimum of 48 hours’ notice. If you can give us 4 working days, that’s even better!

If you collect your medication from us, subject to necessary reviews and medication suppliers, we will always try to provide repeat medication prescriptions within 2 working days. And, we send you a text when your medication is ready for collection. You may choose to collect your medication from Pharmaself, our 24/7 dispenser, or from reception. If you are housebound, we will deliver your medication to your door.

If you use a local pharmacy, subject to necessary reviews, we will always try to provide repeat prescriptions within 2 working days. Remember, the pharmacy also need a few days to issue your drugs.

The best way to request repeat medication is online using SystmOnline. However, we also accept requests for repeat prescriptions by post or by leaving your request at reception or in our letter box. If you are housebound or aged 12 to 15 years old, you may telephone your request.

Online Repeat Prescription Service

Please contact reception for more information on how to register for this service. We would need to see some photo ID, e.g. Driving Licence or Passport, we will then be able to give you a username and password to access the service. This service is only available to patients over 16 years of age.

Non-urgent advice: Please Note

Due to issues around confidentiality, this service will not be available for children aged 11-15 years.

Once a child turns 16 they can register for this service themselves.

If you have a smart phone, you may also wish to download the free NHS/SystmOnline app available on IOS and Android systems. You can book appointments, order repeat prescriptions, check symptoms, view your medical record and more.

This is available to patients over 13 years of age and registered with a GP Surgery in England; we still request that we are given 48 working hours to process prescription requests but we hope this will make the process more convenient for you.

The SystmOnline service has been developed and tested using standards set out by a body called NHS connecting for Health. All personal information used by SystmOnline is secure and protected. It is only available to staff at your Practice who have the appropriate security controls.